Antberry Return and Exchange Policy
At Antberry, we are committed to ensuring the satisfaction of our customers. While we do not offer refunds, we are pleased to provide a hassle-free exchange policy. Please review the details below to understand how you can exchange an item if it does not meet your expectations.
Exchange Policy
- Eligibility for Exchange: Products purchased from Antberry are eligible for exchange within 7 days from the date of purchase.
- Condition of the Product: To be eligible for an exchange, the item must be unused, in the same condition that you received it, and must be in the original packaging.
- Process for Exchange:
- Initiate the Exchange: Contact our customer service team within 4 days of purchase to initiate an exchange.
- Provide Proof of Purchase: Present your receipt or proof of purchase.
- Return the Product: Return the product to our store or via mail, as instructed by our customer service team.
- Receive a Confirmation: Once we receive your returned item, we will inspect it and notify you of the status of your exchange.
- Exchange Options: If your return is approved, you can choose a new product of equal or lesser value. If the new product is of lesser value, the difference will not be refunded.
Contact Information For any questions or concerns regarding our exchange policy, please contact our customer support team at [contact information].
Policy Updates Antberry reserves the right to update or modify this policy at any time. Changes to the policy will be posted on our website.
Need help?
Contact us at {email} for questions related to refunds and returns.